Terms of Use

Last updated: October 24, 2026

The Norvaluzo website is a place to explore our body care collection, learn about products, and shop online. These Terms of Use explain the conditions that apply when you access the website and interact with its content or features.

This website is operated by Hangzhou Xinglanhui Brand Management Co., Ltd. References to “Norvaluzo,” “we,” “us,” or “our” mean this company.

Please read these terms before using the website. If you do not agree with them, please discontinue use. Purchases are also subject to our Terms and Conditions and the relevant policies displayed on our website. Our Privacy Policy explains how personal information is handled.

Browsing and Using Website Features

You may use the website for lawful browsing, personal shopping, and accessing product information. Where a feature requires you to provide information, please ensure it is accurate and that you are authorized to submit it.

You are responsible for keeping any account credentials confidential. If you believe someone has accessed your account without permission, contact us promptly.

Your use of the website must respect the security of our services and the rights of other users. In particular, you must not:

  • Impersonate another person or submit fraudulent information.

  • Attempt to access accounts, systems, or data without authorization.

  • Disrupt website operations, checkout functions, or payment services.

  • Introduce malicious software or exploit security vulnerabilities.

  • Collect personal information about other users without permission.

  • Use automated tools to extract content in a way that infringes rights or interferes with website operations.

  • Misuse promotions or use the website to facilitate unlawful transactions.

  • Infringe intellectual property, privacy, or other legal rights.

Where reasonably necessary to address misuse or protect the website, we may investigate activity, restrict particular functions, or suspend access, subject to applicable law.

Reading Product and Body Care Information

We aim to present product information clearly and keep website content current. Descriptions, images, and other materials should be read together with the instructions and labeling supplied with the specific product.

Information about body care is provided for general product understanding. Unless expressly stated otherwise, it is not medical advice and does not represent a promise to diagnose, treat, or prevent a medical condition.

If you are unsure about a product detail, contact us for clarification before purchasing. Nothing in this section limits your rights regarding inaccurate descriptions, faulty goods, or other matters protected by applicable law.

Permission to Use Our Content

Our website contains text, photographs, logos, graphics, videos, layouts, and other materials owned by Norvaluzo or used with permission from their respective rights holders.

You may view these materials and retain reasonable copies for your personal, non-commercial reference. Any copyright or ownership notices must remain intact.

Except where permitted by law, you must obtain permission from the relevant rights holder before reproducing, adapting, publishing, distributing, selling, or commercially using protected website content. Access to the website does not transfer ownership of that content or grant a license to use our brand assets.

Links and Connected Services

Some website features may involve independent providers, such as payment processors, delivery services, or analytics providers. We may also include links to external websites for convenience.

Those services may operate under their own terms and privacy policies. Please review the relevant information before using them or providing personal details.

A link does not, by itself, mean that Norvaluzo endorses all content on the destination website. We do not control independently operated websites, but their involvement does not remove any responsibilities we have under applicable law.

Website Maintenance and Availability

We may update content, change features, or temporarily restrict access to carry out maintenance, resolve technical problems, or protect the website.

Although we aim to provide a reliable browsing experience, we cannot promise that every page or feature will always be available, uninterrupted, or free from errors. If you encounter a problem that affects an order or prevents you from obtaining assistance, please contact us by email.

Changes to website functionality do not, by themselves, alter our obligations for purchases already made.

Website Disclaimers and Responsibility

To the extent permitted by applicable law, the website and its general content are provided on an “as available” basis. We do not make additional guarantees about uninterrupted access or suitability for purposes beyond those expressly described.

We are not responsible for losses that were not reasonably foreseeable or for business losses resulting from use of a website intended for personal shopping.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any responsibility that cannot lawfully be excluded or limited. Mandatory consumer rights remain unaffected.

Revisions to These Terms

We may revise these Terms of Use when website features, business practices, or applicable requirements change. The current version will appear on this page with its revision date.

Updates apply to future website use from the stated effective date. Where additional notice or agreement is required by law, we will follow those requirements. Updates will not retrospectively remove rights relating to an existing purchase.

If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Contact Us

For questions about these Terms of Use, website access, or a technical issue, email service@norvaluzo.com. Please describe the issue and identify the relevant page where possible. Do not include passwords or complete payment-card details.

We aim to respond to customer inquiries within 1–2 business days.

Brand Name: Norvaluzo
Company Name: Hangzhou Xinglanhui Brand Management Co., Ltd.
Registered Address: No. 3 Gaoxin 9th Road, Qiaonan Zone, Economic and Technological Development Zone, Xiaoshan District, Hangzhou City, Zhejiang Province
Email: service@norvaluzo.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.